Frequently Asked Questions
WHAT IS THE BUYING CLUB?
Members buy collectively from UNFI Warehouse which trucks our goods from Southern California to One Root Tea. UNFI is a source for a wide variety of Organic, GMO Free products. Members make their orders by viewing the UNFI online catalog, then sending their order to One Root to process.
HOW OFTEN DOES THE BUYING CLUB PLACE AN ORDER?
We order approximately every other week. We email our members of upcoming orders and also tell all of any split cases we are working on.
HOW MUCH DOES IT COST TO JOIN THE CLUB?
Join the Buying Club with a one time fee of $25.00.
As a member you, will be joining others in buying collectively from the UNFI Warehouse catalog, which carries a list of hundreds of items with full cases or splits.. Our Buying Club order is then delivered to One Root Tea where your order will be processed and then available for pick up.
WHAT IS A SPLIT?
Splits are 12 or 24 count cases or 25 to 50 lb. bulk items that we can each take a share of to meet a full case or sack. Members benefit as we split them among us, sharing in the savings buying case and bulk lots.
HOW DO I PLACE MY ORDER?
Members place their orders by viewing the UNFI catalog and making a list of their order with the description, the item number and the cost of the item. You may call, email or hand deliver your orders by the ordering deadline. The group login and password are accessible for all. Please do not place your order online, instead, copy and paste your order to send directly to email@example.com.
HOW DO I PAY FOR MY ORDER? ARE THERE ANY ADDITIONAL FEES?
Orders are paid for when you pick up, preferably by cash or check.
A service fee of 20 per cent is added for servicing your order, and Arizona sales tax.
HOW DO I ACCESS THE UNFI CATALOG ONLINE? IS IT POSSIBLE TO GET A PUBLISHED CATALOG INSTEAD?
The UNFI product catalog is online, below are the steps to access the catalog.
UNFI no longer publish their catalogs, access is available online only.
We are happy to answer any of your questions to help you get familiar and comfortable with being a part of our Community Buying Club. Feel free to contact us anytime with your questions.
Steps to access the UNFI catalog:
- Go to ww.unfi.com
- All members general login: firstname.lastname@example.org
- All members general password: 500Magpie